At the same time by bluetooth PS4 controller would not be able to connect to the laptop because apparently the bluetooth adaptor was not turned on. After doing a bit of research I came across a thread that says that this issue also occurs on other MSI models like MSI GF65 thin.
Unplug the computer for 30 minutes, then plug it in again and turn on. 2. Run the Bluetooth Troubleshooter. Open Settings by pressing Windows key+I. Select System > Troubleshoot. Click Other troubleshooters. Select Bluetooth then click Run. 3. Press Windows key+R to open Run then type: services.msc. Troubleshooting. I bought a new MSI PRO B650-P Wifi yesterday with the Microcenter deal, and everything is working including networking and bluetooth, except for the audio. I have installed the most recent Realtek drivers from the MSI website, and uninstalled them 3-4 times now, and kept trying to download the Microsoft Store Realtek Audio

Find out by some software (MSI Center probably has this in the support info file it saves, look under Support) Go to UEFI settings (google boot into uefi windows 10) iirc it was there too. Device manager, hardware path, need both PCI and DEV to identify it completely. Alternatively the fancy name will suffice. pkhadka1.

If the Bluetooth mouse works with other device proceed with the steps below. Run the Bluetooth troubleshooter. -Press Windows key + X. -Go to Settings. -Click Update and Security. -Click Troubleshoot then “additional troubleshooter. -Look for Bluetooth , click it and run the troubleshooter.
If the mouse does not work as expected, connect the mouse to a different computer. Make sure that you have a second computer in working condition, and then turn on that computer. Connect the mouse to the second computer using the USB receiver or Bluetooth.
17 R5, Bluetooth failure. Hi all, First time dell/alienware (had it 12 days) user here. Overall I am very impressed with my laptop, except for the persistent failure of the Bluetooth device. The Bluetooth on the laptop will frequently fail, with the following results. Device manager claims all Bluetooth Devices are disconnected.
Oct 17, 2021. #2. sw.basee157502e3 said: I recently purchased MSI Modern 15 laptop. Recently i tried to connect my phone to the laptop via a USB, the phone was charging but cannot transfer media. Or there was no option coming in mobile phone. The laptop was continously connecting and disconnecting. As i can understand by the windows makes sound Pair iPhone or any phone with a Windows 10 PC via Bluetooth. Step 1: The first step is to turn on Bluetooth on your iPhone or any other phone which you would like to pair with your Windows 10 PC. To turn on Bluetooth on your iPhone, tap Settings, tap Bluetooth, and then turn on Bluetooth. On an Android device, tap Settings, and then tap the cMDAp9.
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    • msi laptop bluetooth not working